Welcome to Handy Home’s FAQ page! We specialize in clever tools and innovative gadgets that make everyday life easier and more fun. If you have questions about our products, shipping, payment, or anything else, you may find the answers below.
Product Questions
1. What types of products does Handy Home mainly sell?
We offer a variety of clever tools and innovative gadgets across different areas of daily life, including kitchenware, home tools, health and wellness products, outdoor gear, and desk accessories. Our products are designed to make everyday tasks simpler and more enjoyable.
2. How is the quality of your products?
We only provide high-quality products, each carefully selected. We believe good tools bring a better experience, which is why we maintain strict quality standards.
3. What if the product doesn’t meet expectations?
We offer a 15-day return guarantee. If you’re not satisfied with your purchase, please contact us within 15 days of receiving your item, and we’ll guide you through a simple return process.
Orders & Account
1. How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking details. You can use this information to track your package on the carrier’s website.
2. How can I change or cancel my order?
Once an order has been processed, it may not be possible to change or cancel it. If you need to make changes, please contact our customer service team immediately at [email protected], and we’ll do our best to assist you.
3. What are the benefits of creating an account?
Having a Handy Home account allows you to check out faster, track your order history, and access exclusive offers and updates.
Shipping & Delivery
1. What shipping options do you offer?
We offer two options: Standard Shipping ($12.95, via DHL or FedEx, delivered within 10–15 days after shipping) and Free Shipping (on orders over $50, via EMS, delivered within 15–25 days after shipping).
2. Which regions do you ship to?
We serve customers worldwide, but due to logistics restrictions, we currently cannot ship to some parts of Asia and certain remote areas. If you’re unsure about shipping to your location, please contact us.
3. How long does it take to process an order?
All orders are usually processed within 1–2 business days (excluding weekends and holidays) before being shipped.
Payment
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
2. Is payment secure?
Yes, we use encryption technology to protect your payment information and ensure secure transactions.
3. Why was my payment declined?
Payments can be declined for several reasons, including incorrect information, issues with the card issuer, or unsupported payment methods. Please double-check your details or try another payment option.
Returns & Refunds
1. What is your return policy?
If you’re not satisfied with your purchase, you can initiate a return within 15 days of delivery. Please contact us, and we’ll guide you through a simple process.
2. How long does it take to process a refund?
Once we receive and inspect the returned item, we’ll process your refund within 5–10 business days. The time it takes to see the refund depends on your payment provider.
3. Can all products be returned?
For hygiene and safety reasons, some products may not be eligible for return. Please see our full return policy or contact us for details.
Didn’t find the answer you were looking for? We’re happy to help!
Contact our friendly support team: [email protected]
Handy Home | dailytoolsdiscount.com | 2812 Terra Cotta Street, Warba, US 55793